Your free trial lasts 30 days. We will remind you 7 days before your trial ends. Unless you cancel your subscription within the trial period, a paid yearly subscription will start.
Once your trial ends, you will be charged at the special 12-month introductory price. Towards the end of each subsequent yearly subscription period, you will be charged at the standard annual renewal price. We’ll let you know about your upcoming auto-renewal via email. We will attempt to bill you 15 days before your yearly subscription period ends to ensure uninterrupted protection. Subscription is automatically renewed at the end of a subscription period, for the subsequent period, until you cancel it.
You can cancel the auto-renewal of your subscription at any time.
If you cancel, you will have full protection until the end of the already paid term. After this date, your subscription will end, and you will not be charged for any subsequent periods.
You can cancel the auto-renewal of your subscription through your My Kaspersky account. To cancel:
You can also cancel auto-renewal by contacting Kaspersky Customer Support.
You have the right to withdraw from the subscription contract and get full refund within 30 days from the date of the order.
Your initial subscription purchase can be fully refunded as well as the automatic payments for subscription renewal.
To request a refund, please fill out our cancellation form or contact Kaspersky Customer Support .
Before reaching out, make sure you have the following information ready:
When you make a request, our customer support team will check if the information provided is correct and the request meets refund policy criteria.
Once a refund is initiated, funds will be credited to your account within 5-7 business days.